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Help for Residents: Smart Meter Information

How do smart meters work?

Smart meters measure the amount of gas and electricity you are using and how much it is costing you, allowing this information to be displayed on an in-home display. It allows a digital meter reading to automatically be sent to your energy supplier at least once a month. 

How much will a smart meter cost?


You will not be charged separately for a smart meter or for a in-home display.

How do you get a smart meter?

Energy companies are responsible for the installation of smart meters. If you would like a smart meter installed, contact your energy company and ask whether they can install one for you.

All smart meter installations should be carried out by a trained installer from your energy company, at no cost to yourself.

Once installed, your energy company should provide you with information and advice on how to manage your energy consumption. 

For more information:

Ofgem's advice page:

Our Guide to Saving Energy in Your Home