It was a pleasure to work with the team from Action Surrey, they highlighted ways in which we could reduce our bills, found excellent suppliers and made it possible to implement improvements in record time.
Louise, Surrey resident
About Us
Our Installer Network
Action Surrey works with a network of trusted, accredited and experienced installers, with expertise in a range of energy related improvements including insulation and renewable energy.
Installers selected by Action Surrey are accredied to the latest PAS2035:2019 standards, hold Trustmark registration (and MCS if they install renewables), and the appropriate insurances. They also have a proven track record of great customer feedback!
Where residents are determined eligible for a grant, Action Surrey can refer directly to installers on the network to carry out improvements, streamlining the process from enquiry to installation.
For a full list of services offered through our network, have a look at our enquiry form or explore the 'Improve your property' section of the website for more information.
To carry out an installation privately, the following websites can be used to find reputable, accredited installers:
- www.trustmark.org.uk
- www.mcscertified.com (renewables only)
Alternatively, call 0800 783 2503 or email [email protected] to speak to one of our advisors.
If you are an installer of insulation or renewables and wish to join the Action Surrey network, please email [email protected] with the following details:
- Company name and Companies House registration number
- Company accreditations/certifications
- Levels of insurance held (public liability, employers liability, professional indemnity)
Action Surrey (TSC Ltd) produced and manages a Low Carbon Installers Network. The installers’ network is open to all Surrey residents but not limited to. Action Surrey (TSC Ltd) is not liable for misconduct on behalf of the installation company and the contract of work is held between the installer and customers, not Action Surrey (TSC Ltd).Each installer that is part of our Low Carbon Installers Network has gone through due diligence checks and agreed to terms and conditions of joining the network. The installers’ network is monitored closely by Action Surrey (TSC Ltd). Any complaints should be taken up with the installer in the first instance. TSC Ltd does not hold any additional power over the installer other than that which is already enshrined in UK law. However, TSC Ltd can request that the installer rectifies any unsatisfactory work or face removal from the network of installers and being reported to their relevant trade bodies. TSC Ltd reserves the right to withdraw companies from its network is the Code of Conduct is breached on any account. TSC Ltd also reserves the right to inspect work carried out by the company if granted permission by the homeowner. Action Surrey is part funded by ThamesWey Ltd, local authorities across Surrey/Surrey County Council and by referral fees from its supplier network for energy efficiency measures installed.